![]() ![]() If someone selling you goods or a service. Funds are held for 21 days BUT released more quickly if they provide a tracking number (delivery + 1 day). A PayPal spokesperson said: PayPal Buyer Protection does not cover money transfers between friends or family. The fact its pending on the SELLERS end is between them and paypal as they are new sellers. Otherwise you won’t be reimbursed if something goes wrong. If its marked as completed in your Paypal account then you have paid. That is against the user agreement, PayPal fee avoidance and negating the buyers purchase protection rights. However, the message on this is clear and simple: if someone selling you goods or a service asks you to send a friends and family payment, you should refuse. Youre not supposed to request Friends and Family payments for goods and services/sales. Legitimate traders can also benefit from being paid via ‘friends and family’ because those who are paid via it aren’t charged a fee, unlike with the ‘goods and services’ option. We don’t know for certain why scammers do this, but we believe it’s because it’s harder for shoppers who’ve paid via ‘friends and family’ to get their money back. In the last two weeks alone, we’ve spoken to several MoneySavers who have been encouraged by sellers to make payments using the ‘friends and family’ option – in some cases by online scammers. EDIT 2: People telling me I’m dumb and should’ve known this was a scam I’m not looking for people to feel bad for me. If the buyer files a chargeback like you have here, you have no chance at seller protection you just lose the money. You also have to have spent less than 20,000 on buying the item and having it shipped to you. EDIT: PayPal Friends & Family has even less protection. PayPal’s system allows users to select between making a payment for ‘goods or services’ – which comes with Buyer Protection should something go wrong – or ‘family and friends’ which is essentially a money transfer and does not offer protection. To be eligible for Buyer Protection, you have to have paid for your purchase through PayPal and have your account on the platform in good standing (meaning you have no ongoing disputes). ![]() I didn't care if we took a hit with the PayPal tax because we are pretty dependent on PP for everything from club fees to tourney registrations and so on.It pays to know the terms and conditions of the services you use.PayPal customers encouraged by sellers to make payments via its ‘friends and family’ option instead of ‘goods and services’ are unnecessarily leaving themselves without payment protection – and some are even losing cash. As a result, I insisted all transactions via PP with our disc golf club be done G&S instead. I think a lot of those people were constantly buying/selling discs via FB and insisting all transactions be done F&F. The wailing and gnashing of teeth on FB was quite a cautionary tale. On a related note a few months ago A LOT of people in the disc golf community got absolutely hammered by PP with accounts getting locked left and right. Yes it does mean tying the PP account to the bank account and I do have to keep a vigilant eye on that situation but at least I know we'd never be more than $100-$200 out if the PP account ever did get locked. While tedious and annoying to do there's the piece of mind knowing that the money is there when needed which is especially helpful the weeks leading up to a disc golf tournament when we have a lot of stuff to pay for and a lot of registration fees are pouring in. To avoid the loss of funds due to PP locking our club account I am constantly transferring money to the club bank account. I filed a DBA and got a checking account for the club along with a PP account. My other hobby is disc golf and I run a disc golf club. ![]()
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